![]() ImportBuddy password: This is the required password for running the ImportBuddy import/migration script.Here’s a brief explanation of each setting option: The General Options area of the BackupBuddy Settings page allows you to configure your ImportBuddy and RepairBuddy passwords, make a Logging/Debug level selection and enable backup reminders. Expand the BackupBuddy menu and visit Settings. To locate the BackupBuddy Settings page, visit the WordPress dashboard. So, if in doubt, you’re fine to leave the default BackupBuddy settings as-is. While some of the settings options BackupBuddy provides are for more advanced uses, we’ve built in default settings that should work fine for the average BackupBuddy user. BackupBuddy’s Settings page allows you to configure a number of options to customize your backups, email notifications, directory exclusions and more. If the issue persists after following solution #1 and solution #2, please collect system information from the device and contact Acronis Support.BackupBuddy‘s Settings page may seem overwhelming at first, but don’t worry. Consider checking solution #1, if you don't want to increase default timeout (!) Increasing default timeout will also result in increased time for completing the backup. Add following value in Settings section:.For Linux systems, open /etc/Acronis/nfig.Create a new DWORD, 32-bit, named StartTimeout, value e.g.HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\BackupAndRecovery\CommonComponents\ServiceProcess\Settings\ On the Windows machine with an Acronis Agent installed go to Start -> Search -> type regedit.exe and press Enter.If you encounter the issue, it is suggested to increase default timeout to 30 minutes. Its default value is 15 minutes (Agent for Windows starting from build 12210) or 5 minutes (Agent for Windows before build 12210, and Agents for Linux and Mac). ![]() The solution is to increase the timeout for service_process.exe. Please run disk checker utility provided by disk vendor to check its health status. If you don't have USB / SD cards connected to the machine, the error may also indicate the one of the disk is slow to respond. Find the disk report within it, open it to and check if any USB disk is still detected. The tool's output is an archive with diagnostic information. Open Disk Management (press Win R, type diskmgmt.msc and click OK) and check for any unplugged disks that are still shown as attached.Do the following to check that the disk was unplugged correctly: If drivers are not up to date - it can result into slow initialization time and cause this error. If you don't use USB drives / SD cards as a source or as a target of backup plan, but you have them connected to your machine - unplug it.Ī situation is also possible when the USB drive was not unmounted correctly, and the operating system behaves as though it is still attached (thus causing the issue to reproduce). If you have any USB drive / SD cards attached to machine - update the drivers for these storage devices. If any of these devices are not initialized within 15 minutes, you will receive the error. Before Agent starts writing data for a backup, it should initialize the disk system that includes all the connected storage devices. For example, this issue can occur if there is a connected USB drive, SD card or other storage with long initialization time. This error occurs if process of initialization disk system fails due to a timeout.
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